All Products

What is software piracy?

Software piracy is the illegal and unauthorized downloading, copying, modifying, use, or distribution of copyrighted software that violates the terms of the End User License Agreement (EULA). Find out more about SOLIDWORKS License Agreement.

Can resellers disable a license from the activation server?

Yes, resellers can disable a customer’s license through the Activation Manager. 

How many times can I activate my product?

There is a single activation allowed.  If you need to use your software on another computer, you must transfer your activation from the activation server.

Does the activation process ever send data to SOLIDWORKS after I activate my product?

No. Activation is a secure and anonymous one-time process. After activation is complete, the license manager runs alongside the product for the sole purpose of verifying the integrity of the license file and the validity of the product license. The activation technology in the product never contacts SOLIDWORKS except with your express knowledge and consent.

We use the industry-standard Secure Sockets Layer (SSL) to transmit data to product activation servers that are both physically secure and have limited employee access.

What is product activation?

Product activation is an anonymous, secure, and hassle free process that authenticates licensed users during the installation process. The process verifies that the serial number is legitimate, and has not been activated on more systems than allowed by the SOLIDWORKS End-User License Agreement (EULA). It does not affect the ability of licensed users to use their software the way they always have.

Can SOLIDWORKS customers with standalone licenses of SOLIDWORKS be able to convert them to SNL licenses?

Yes, your reseller can discuss the agreements and fees required to convert standalone licenses to an SNL.

What if I would like to move the software to a new computer or server?

To move your software to a new computer you, first need to transfer your software license. Transferring your software license will immediately deactivate the software on your original computer so that you can activate your software on a new computer.

How does SOLIDWORKS keep this information secure?

We use the industry-standard Secure Sockets Layer (SSL) to transmit data to product activation servers that are both physically secure and have limited employee access.

How does product activation work?

The activation process uses minimal information about the product and system to create a request for a product license. The license request is composed of the product's serial number, name, version and language along with the operating system name, version and language. In addition, a Hardware ID and Activation ID are created.

The Hardware ID is a mathematically computed one-way hash based on your computer's hard drive geometry and CPU family, and cannot be used to identify the make or model of your computer or its components. The Hardware ID is only used as an identifier for the machine, and never sent to SOLIDWORKS.

The Activation ID is a 64-bit random number which is then down sampled to reduce the size of the activation request code. The Activation ID is only used to identify an individual activation request and contains no information about the product or hardware.

The license request is sent to SOLIDWORKS either through a secure (SSL) Internet connection or by email. If the request is valid, a valid license is returned that enables the product immediately. The activation process is completely anonymous and never requests, collects, or transmits personal information. It does not scan your hard drive, and none of the information collected can be used to identify your individual hardware components.

Can SOLIDWORKS Customers have standalone and SNL licenses?

Yes, customers can have a combination of standalone and SNL licenses

My hard drive died. If I didn’t deactivate (transfer) the software license, will I be able to reinstall the product and reactivate it?

The software will successfully reactivate in most cases. If your attempt to reactivate fails, please contact your Reseller Support for help.

Who will be required to activate their products?

All SOLIDWORKS products are on product activation and will be required to activate with the exception of eDrawings.

What happens during product activation?

Product activation is a series of simple steps that takes place upon first launch of your SOLIDWORKS product. Users enter their serial number, which is authenticated with the SOLIDWORKS product activation system to activate the product. The entire activation process is quick and easy, and the majority of users will experience product activation only once.

Who do I contact for support for a Standalone or SNL license?

Your reseller provides first line support for SNL or Standalone products

What happens if the activation server is unavailable when I try to activate?

In the unlikely event that the activation servers are unavailable, the customer will be asked to try back at a later time. The customer will be given a 30-day, unrestricted grace period in order to get their product activated. During this time, the customer may use their SOLIDWORKS product without any restrictions.