Dula-werke Dustmann & Co. Gmbh

Supporting Store Interior Business Growth With Solidworks Enterprise Subscription Services

Challenge
Realize quicker response to support calls, achieve faster resolution of software performance issues, and ensure data compatibility with critical partner applications to mitigate the obstacles to business growth.
Solution

Add Enterprise Subscription Services (ESS) to the company’s existing SOLIDWORKS installation, which includes SOLIDWORKS Standard design, SOLIDWORKS Professional design, SOLIDWORKS Premium design and analysis, the SOLIDWORKS Application Programming Interface (API), SOLIDWORKS PDM Professional product data management software, and SOLIDWORKS Composer technical communication software.

Results
  • Achieved faster resolution of software performance requests (SPRs)
  • Influenced direction of future SOLIDWORKS software development
  • Mitigated likely obstacles to business growth
  • Installed worry-free upgrades through SOLIDWORKS testing of data